Contact Us
Make Chaos Limited (trading as Pinkswag)
Registered in England and Wales
Registered Office:
Unit 7, Victoria Enterprise Estate
Victoria Avenue
Peacehaven
BN10 8HJ
United Kingdom
Website: www.pinkswag.com
Customer Service Email: hello@pinkswag.com
Last updated: 7 March 2026
Customer Service Enquiries
For all general enquiries, including:
- Orders
- Shipping
- Returns
- Product information
- Collaborations
- Press
Please contact us at:
We aim to respond within 2-3 business days (Monday–Friday, excluding public holidays).
During peak periods, product launches or limited drops, response times may be longer.
Order Queries
When contacting us about an order, please include:
- Your full name
- Order number
- Email address used at checkout
- A clear description of your query
Failure to provide sufficient information may delay response times.
Legal Notices
Formal legal notices must be sent in writing to our registered office address above.
Email correspondence does not constitute formal legal service unless expressly agreed in writing.
Media, Press & Wholesale enquiries
Messages sent via social media platforms are not considered formal customer service communication.
For order-related matters, you must contact us via hello@pinkswag.com.
Abusive or Threatening Communication
We reserve the right to:
- Refuse service
- Cease correspondence
- Block accounts
Where communication is abusive, threatening, defamatory or excessive.
Data Protection Queries
For privacy-related matters, including data access requests, please contact:
We may require proof of identity before processing requests.