Returns

Returns & exchanges

Something not right, or not quite your size? Find your order, tell us what's up and we'll reply within 2 working days.

Your order number is in your order confirmation email (it starts with #).

The short version

How returns work

  1. Ask first

    Find your order above and tell us what's up. Please don't post anything until we've replied.

  2. We reply

    Within 2 working days we email you the return address and what to put in the parcel.

  3. Send it back

    Unworn, unwashed, with tags, within 14 days of delivery. Tracked post is best.

  4. Refund or swap

    Once it's back we refund you to the card you paid with or send your exchange.

If it's faulty or we got it wrong

  • No restocking fee
  • We pay back your standard return postage
  • Add a photo so we can sort it fast

If you've changed your mind

  • Return postage is yours to pay
  • A 10% restocking fee comes off the refund or exchange
  • Collab drops, sale items, fans and personalised items can only come back if they're faulty

Full details in our returns policy. Your statutory rights aren't affected.

Still need a hand?

A real human will help. Have your order number ready.

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  • Carbon neutral shipping
  • Official merch, made with the talent
  • Sizes up to 6XL
  • Affordable UK shipping

Our climate impact

Every order is carbon neutral

We fund trees, carbon removal and carbon-neutral shipping on every order, plus monthly impact for every member of our team, through Ecologi. Here's what you've helped do so far.

Our climate commitmentWith Ecologi ↗
36.2tonnes of CO₂ removed or avoided
1,885 trees planted
6.9t CO₂ removed
29.3t CO₂ avoided
37.5m² habitat restored