Pinkswag Terms of Service

Make Chaos Limited (trading as Pinkswag)
Registered in England and Wales
Registered Office: Unit 7, Victoria Enterprise Estate, Victoria Avenue, Peacehaven, BN10 8HJ, United Kingdom
Website: www.pinkswag.com
Email: hello@pinkswag.com

Last updated: 7 March 2026

1. Overview

These Terms of Service (“Terms”) govern your access to and use of www.pinkswag.com (“Website”) and any purchases made from us.

Make Chaos Limited (trading as Pinkswag) (“we”, “us”, “our”) provides this Website and associated services.

By accessing our Website or placing an order, you confirm that you:

• Have read and understood these Terms
• Agree to be legally bound by them
• Are at least 13 years old (or have parental consent where legally permitted)

If you do not agree, you must not use our Website.

These Terms incorporate our:

• Returns & Refunds Policy
• Privacy Policy
• Shipping Policy

2. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The version in force at the time of your purchase will apply to your order.

Continued use of the Website constitutes acceptance of any changes.

3. Online Store Terms

You agree not to:

• Use our products for unlawful purposes
• Violate any applicable laws
• Infringe intellectual property rights
• Transmit viruses or malicious code
• Engage in fraudulent transactions

We reserve the right to terminate access for breaches.

4. Orders & Contract Formation

All orders are subject to acceptance by us.

A contract is formed only when we issue order confirmation.

We reserve the right to:

• Refuse any order
• Cancel suspicious or fraudulent orders
• Limit quantities per person or household
• Refuse bulk purchases
• If we cancel your order, we will refund payments received.

5. Pricing & Payment

All prices are displayed in GBP unless otherwise stated.

We reserve the right to:

• Change prices without notice
• Correct pricing errors
• Cancel orders placed at an incorrect price

Payment must be received in full before dispatch.

Payments are processed securely via third-party providers. We do not store full payment card details.

6. Products & Availability

Certain products:

• May be limited edition
• May be collaboration items
• May be made-to-order
• May be print-on-demand

We reserve the right to:

• Withdraw products at any time
• Limit quantities
• Modify product specifications and/or artwork where necessary

Minor variations in colour, print placement, garment base or sizing tolerances do not constitute a fault.

Website images may include mock-ups.

7. International Orders

If ordering from outside the UK:

• You are responsible for customs duties, taxes and import charges
• We are not liable for customs delays
• We are not responsible for additional charges imposed by authorities

Risk transfers to you upon delivery.

8. Delivery

Estimated delivery times are not guaranteed.

We are not liable for delays caused by:

• Couriers
• Customs
• Force majeure events
• Incorrect customer information

You are responsible for providing accurate shipping details.

9. Returns & Refunds

Returns are governed by our separate Returns & Refunds Policy.

Nothing in these Terms limits your statutory rights under applicable consumer protection law.

10. Intellectual Property

All Website content including:

• Designs
• Artwork
• Graphics
• Logos
• Product names
• Descriptions
• Branding
• Images

are owned by or licensed to Make Chaos Limited.

You may not:

• Reproduce
• Resell
• Distribute
• Commercially exploit
• Modify
• Mint as NFTs
• Use for AI training or scraping

without express written permission.

Unauthorised use may result in legal action.

11. User Content

If you submit content (reviews, comments, images, tags, social media mentions), you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, edit and distribute such content for marketing and promotional purposes.

You confirm that:

• You own or control the rights to such content
• It does not infringe third-party rights
• It is not defamatory or unlawful

We reserve the right to remove content at our discretion.

12. Fraud Prevention & Chargebacks

We actively monitor transactions for fraud.

We reserve the right to:

• Cancel suspicious orders
• Request additional verification
• Refuse future orders
• Dispute chargebacks
• Recover administrative costs resulting from fraudulent disputes

Initiating a chargeback without first contacting us may result in account restriction.

13. Disclaimer of Warranties

To the fullest extent permitted by law:

• Our Website and services are provided “as is” and “as available”
• We do not guarantee uninterrupted access
• We do not guarantee error-free operation

Nothing in these Terms excludes liability that cannot legally be excluded.

14. Limitation of Liability

Nothing in these Terms limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any matter that cannot legally be excluded

Subject to the above:

Our total liability arising from any claim shall not exceed the amount paid by you for the relevant product.

We are not liable for:

• Indirect losses
• Loss of profit
• Loss of business
• Loss of opportunity
• Reputational damage

15. Indemnity

You agree to indemnify and hold harmless Make Chaos Limited from any claims arising from:

• Your breach of these Terms
• Your misuse of the Website
• Your violation of third-party rights

16. Force Majeure

We are not liable for failure to perform obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters
• Pandemic
• Government restrictions
• Supply chain disruption
• Courier delays

17. Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

18. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer residing outside England and Wales, you may also benefit from mandatory provisions of your local consumer law.

Disputes shall be subject to the jurisdiction of the courts of England and Wales, except where consumer protection law provides otherwise.

EU consumers may access the EU Online Dispute Resolution platform.

19. Termination

We may suspend or terminate access to our Website at any time for breach of these Terms.

20. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Make Chaos Limited.

21. Contact Information

For questions regarding these Terms:

Email: hello@pinkswag.com
Website: www.pinkswag.com