Contact Us

Make Chaos Limited (trading as Pinkswag)
Registered in England and Wales
Registered Office:
Unit 7, Victoria Enterprise Estate
Victoria Avenue
Peacehaven
BN10 8HJ
United Kingdom

Website: www.pinkswag.com
Customer Service Email: hello@pinkswag.com

Last updated: 7 March 2026

Customer Service Enquiries

For all general enquiries, including:

• Orders
• Shipping
• Returns
• Product information
• Collaborations
• Press

Please contact us at:

📧 hello@pinkswag.com

We aim to respond within 2-3 business days (Monday–Friday, excluding public holidays).

During peak periods, product launches or limited drops, response times may be longer.

Order Queries

When contacting us about an order, please include:

• Your full name
• Order number
• Email address used at checkout
• A clear description of your query

Failure to provide sufficient information may delay response times.

Legal Notices

Formal legal notices must be sent in writing to our registered office address above.

Email correspondence does not constitute formal legal service unless expressly agreed in writing.

Media, Press & Wholesale enquiries

Messages sent via social media platforms are not considered formal customer service communication.

For order-related matters, you must contact us via hello@pinkswag.com.

Abusive or Threatening Communication

We reserve the right to:

• Refuse service
• Cease correspondence
• Block accounts

Where communication is abusive, threatening, defamatory or excessive.

Data Protection Queries

For privacy-related matters, including data access requests, please contact:

📧 hello@pinkswag.com

We may require proof of identity before processing requests.